Returns

Returns and order care.

Positive.shop is a print-on-demand store, so returns are reviewed manually. We accept support requests for defects, wrong products, or clearly damaged shipments.

What to send

• Your order email.
• A photo of the shirt and packaging if the issue is print damage or shipment damage.
• The order shipping country and delivery timeline notes.
• A short description of what happened and when you noticed it.

Use the Positive.shop contact form on the homepage and include your issue details in one message. Support confirms accepted returns and next steps in writing.